Delivery & Returns

Delivery Information

We’re so excited for you to receive your order from cutegiftslover.com!
Our team carefully packs each item to make sure your purchase arrives safe and full of joy.

Delivery Times

  • Standard Delivery: Usually arrives within 3–5 working days after dispatch.
  • Express Delivery: Get your order in 1–2 working days when selected at checkout.
  • International Delivery: Available to most countries. Delivery times vary depending on destination.

Once your order has been shipped, you’ll receive a confirmation email with a tracking link so you can follow your parcel’s journey.

Delivery Costs
Delivery costs are calculated at checkout based on your location and the weight of your order.
We sometimes offer free delivery promotions — keep an eye on our homepage at cutegiftslover.com for updates!


Returns & Exchanges

We hope you love everything you receive, but if something isn’t quite right, don’t worry — returning an item is simple.

Returns Policy

  • You can return unused, unopened items within 30 days of receiving your order.
  • Items must be in their original packaging and condition.
  • Sale or clearance items may be non-returnable unless faulty.

To start a return, please visit our Returns Page at cutegiftslover.com and follow the instructions.
Once we’ve received your return and confirmed its condition, we’ll process your refund to your original payment method.

Exchanges
If you’d like to exchange an item, please place a new order for the replacement and return the unwanted item for a refund.


Damaged or Faulty Items

If your order arrives damaged or faulty, we’re here to help. Please report the issue as soon as possible via our Support Form at cutegiftslover.com, and we’ll arrange a replacement or refund right away.


Need More Help?

You can find answers to the most common questions on our Help Centre at cutegiftslover.com.
We’re always happy to make your shopping experience with cutegiftslover.com as delightful as possible!